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Job Title
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Location
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Salesforce
Business Analyst
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Chandler,
Arizona
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105
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55
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Location: Chandler, Arizona
Duration: Long Term
We are currently looking for an experienced Salesforce Business Analyst with 5 to 8 years of overall experience. This will be Full Time Location: Chandler, Arizona.
The following experience and requirements are as follows:
Responsibilities:
Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, user stories, business analysis, and task and workflow analysis
Configure solutions within Salesforce
Participate as the product manager in the agile scrum team and guide the team in the realization of business capabilities
Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes
Create and revise analysis artifacts and deliverables as needed such as business requirements, functional requirements, use cases, business rules, business process models
Successfully engage in multiple, simultaneous initiatives
Work independently with clients to define concepts as per direction of project managers
Drive and challenge business units on their assumptions and how they will successfully execute their plans
Assist in data transformations, data migration mappings, and the creation of bulk data upload routines
Perform testing of application development as well as validating deployed changes
Requirements:
Bachelors or higher in business, computer science, or a related field
Minimum of three years of direct work experience in Salesforce.com
Salesforce.com Administrator or Sales Cloud Consultant or Service Cloud Consultant certifications are desired.
Experience testing, documenting, and supporting Salesforce in a multi-tier environment
Process-driven analysis skills and background in various requirement discovery methods
Strong facilitation skills to elicit requirements from various personalities across organization boundaries including senior executives
Full life cycle experience on multiple projects, from requirements gathering through functional specifications/design, quality assurance, user acceptance testing, and deployment validation
Proven experience in driving consensus across multiple stakeholders
Strong verbal and written communication skills to work with clients, team members, and management
Ability to analyze and document complex business processes
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